accessibility & facilities
access FOR ALL
Aerospace Bristol is committed to providing the best possible experience for all visitors.
The museum is set over two buildings and the site is fully accessible by those using wheelchairs. However, Concorde was sadly not designed with easy access in mind and has a very narrow aisle between the seats. The museum has three wheelchairs freely available for visitor use and pre-booking is advisable.
Aerospace Bristol offers free entry for dedicated carers, and guide and assistance dogs are welcome. The museum has wheelchair accessible lifts, easy access toilets, and baby and disabled changing facilities. For visitors with disabilities, we have 10 disabled parking bays near the entrance to the museum.
If you have concerns regarding mobility, or if you need further information prior to your visit, please don’t hesitate to get in touch with our Visitor Services Team on 01179 315 315.
Relax and enjoy our delicious range of freshly made light meals, snacks and drinks, served throughout the day. Our younger visitors can enjoy our special children’s menu and high chairs are available. Entry to the café is free and open to all, every day during opening hours.
Located at the entrance to the museum, the Gift Shop offers a wide range of unique souvenir and gift items inspired by our collection, including books, cards, models, toys and much more – there is something for everyone. Entry to the shop is free and open to all, every day during opening hours.
Toilets are available in both the Concorde hangar and the main exhibition hangar.
We have a number of trained first aid staff on site.
Aerospace Bristol is proud to be a smoke free family attraction. With the exception of the car park, smoking and vaping are not permitted anywhere on museum premises.
Lost and Found
Please call us directly on 01179 315 315 for lost and found enquiries.
We suggest that visitors agree an easy to find meeting place with their family and friends upon arrival, allowing you to easily find each other should you become separated. Please approach any of our staff if you need assistance.
Our on-site car park provides free parking for up to 250 cars and 6 coaches. Parking is for museum visitors only and we recommend arriving early during busy times to avoid disappointment. For visitors with disabilities, we have 10 disabled parking spaces near the entrance to the museum.
Please check our frequently asked questions, as we have tried to give answers to as many queries as possible. For all other enquiries please call our information line, 01179 315 315, between 9.00am and 5.00pm. You can also email us at firstname.lastname@example.org. For more options, please click here.