be part of our future
Our volunteers play a fundamental role in the success and future of Aerospace Bristol.
This is a hugely exciting time to join the team to help us enhance users experience of the archives through your work with the catalogue system.
Our vision is an aerospace museum, which inspires, entertains and informs through the understanding of, and engagement with, the stories and collections of Bristol’s aerospace industry – past, present and future. It is, of course, also be home to the last Concorde ever built and the last to fly when it returned to its birthplace in 2003.
Role purpose
This new role has been designed for those who particular enjoy public speaking and actively engaging visitors, celebrating the museum stories by delivering talks and tours. As part of our friendly and passionate Visitor Services team, Tour Guide and Visitor Engagement Volunteers play a key role in creating a welcoming and friendly museum experience, engaging with and inspiring our visitors by delivering first class customer service.
Role description
Tour Guide and Visitor Engagement Volunteers will enhance the visitor experience through the delivery of a number of different talks and tours whilst supporting the visitor services team with visitor engagement.
Tasks will include but not be restricted to:
Delivering a variety of museum talks and tours
Encourage visitors to engage with interactive activities
Supervise activity tables and encourage engagement with object handling activities
Promote museum talks and tours
Be proactive in engaging with visitors and a willingness to share your museum stories
Providing additional support with other initiatives
Ranging from 10 minute talks to 45 minute tours, being a tour guide is not only fun but it is a great way to build confidence through public speaking and the development of presentation skills. Additional training is provided and you will be required to complete a tour guide appraisal.
By supporting the museums objectives, you will:
Enable people to participate in and learn about Bristol’s aviation history
Advance learning, skills and training
Conserve Bristol's aerospace heritage through engagement
Celebrate Bristol’s aerospace achievements and inspire a new generation
role reports to
Visitor Services Duty Managers and Volunteer Coordinator
Where?
Aerospace Bristol, Hayes Way, Patchway, Bristol, BS34 5BZ
when?
Shifts are scheduled for 09:30 – 13:30, 11:30 – 15:30 and 13:00 – 17:00 (Summer opening hours). 12:00-16:00 (Winter opening hours) on any preferred day of the week (Mon – Sun). You can of course volunteer for the full day if you wish.
It would be most helpful to us if you were able to offer a minimum of one day every week to volunteer. This can be broken down into two half days.
duration
The role will be reviewed regularly.
requirements
We are looking for people who:
Are confident in public speaking
Are passionate about providing a high level of customer service
Are enthusiastic and friendly
Enjoy interacting with museum visitors of all ages and backgrounds
Enjoy working as part of a team
Are willing to promote the museum and its activities
Please note no previous experience is required and full training will be provided.
Commitment to You
Volunteers will receive training for the role prior to their first day in the galleries
We will welcome you to a team that is inclusive, welcoming and passionate about Bristol’s rich aerospace history
We will work with you to understand what you want to achieve from your volunteering and assist you in working towards those goals
We will listen to any ideas or suggestions that you might have
What’s in it for You
The opportunity to gain experience at an award winning museum
Gain new skills and experience within the heritage/tourism sector
The opportunity to meet new people and be part of a friendly and enthusiastic team
Work with our amazing collection of objects
Expand your knowledge of the aerospace industry and the important part that it has played in the lives of Bristol people
what we want from you
Aerospace Bristol museum opened in 2017 and is home to the last Concorde ever built and the last to fly when it returned to its birthplace in 2003. Our vision is an aerospace museum, which inspires, entertains and informs through the understanding of, and engagement with, the stories and collections of Bristol’s aerospace industry – past, present and future. If you have a passion for planes, engineering, space or history, are enthusiastic about education, are mad for museums or are hoping to gain experience for employment then we want to hear from you.
number of vacancies
Multiple
Application deadline
Ongoing
Other
Volunteers are asked to adhere to the terms of the volunteer agreement
Volunteers will be required to attend role specific training prior to commence their volunteering role
Volunteers may be required to undertake a Basic Disclosure Check prior to commencing their volunteering role
HOW CAN I APPLY?
You can make a difference and get involved. If you would like to become a volunteer, please complete the form below. Please note successful applicants will be issued with a volunteer agreement and handbook and will be required to attend a volunteer induction. Got a question about volunteering? Take a look at our frequently asked questions, as we have tried to give answers to as many queries as possible, or if you would like to know more, please get in touch and contact us at volunteering@aerospacebristol.org.
We look forward to welcoming you on-board soon!